Lyn's News

Welcome to my Web Site
I'm very analytical and love exploring new things, particularly when they affect me, my Community or my interests - and that includes Melbourne, Australia and the UK. Enjoy your self while you're here.

lyng@melbpc.org.au

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Human Resourcing

I have been a Human Resource professional for over 20 years and am a Chartered member of the Australian Human Resources Institute (AHRI).

My background includes broad experience in the areas of Human Resourcing and HR/Customer Service systems development and implementation, Training, Policy and Procedure documentation. In my work for Unigate / St Ivel (UK company) I had responsibility for the management development of 12 Business Units across the South of England and into Wales.

My experience includes managing HR projects, teams and systems of various kinds for both small and large organisations and I have worked predominantly in the areas of :
Business Process Improvement
Organisational Development &
Change Management

Corporate Reporting
System design, management & documentation
Systems Training

Policy and procedure development

Human Resourcing & Employee Development
Performance Management
Training, program design and facilitation of groups

Computers (training, installation of software / hardware, support for end users)
Document Management systems

Wherever quality is to be maintained, there is a need to develop strong direction in the form of Policies, Procedures and Work Instructions, so that everyone has a clear idea about what is expected. It is also necessary to be able to control systems so that document access, retrieval, storage, archiving and back ups is as effective as possible.

I have assisted large organisations to implement document management "frameworks" to enable employees to easily access on-line documents and also to enable managers to easily access management information.

My work has included facilitation of assessment and development centres, using behavioural competencies as recruitment and selection tools. I have been responsible for managing the succession planning system for a large diverse International FMCG organisation. This work included designing and developing Performance Management and Individual Development Planning systems (IDP's) and linking the results of these into the corporate succession planning system.

I have broad experience as a contracting Consultant in the areas of Human Resource and systems development where I am mainly engaged to analyse existing departments and/or systems and develop new Processes, Policies, Standards and Procedures to improve HR management or access to information and/or Customer Service levels.

I use the skills I have developed over the years in pivotal roles, working with Managers and teams to continuously improve organisational performance and/or systems. I work with clients to identify business solutions and implement initiatives aimed at improving service and performance. Working in organisations of varying size, both in the Private and Public Sectors, to improve performance using process re-engineering and change management principles where necessary, I also have experience in Local Government and Educational establishments.

 

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