Internet Help FAQ

Melb PC Internet Service

• What Internet services does Melb PC provide?
• How can I get a second email address?
• Can I have my second email address in a family member's name?
• Can I change my email address?
• How can I get a web page?
• Will Melb PC host my domain name?
• How do I list my web page on the Members' Pages area of the Home Portal?
• How do I access the Melb PC newsgroups from another ISP?

• Q: What Internet services does Melb PC provide?
• A: Melb PC offers two different internet subscriptions to its members: Full Internet Subscription and Associate Internet Subscription. Members can apply for either subscription or both. Different levels of service are associated with each subscription and are outlined in the table below.

Service	Full Internet Subscription	Associate Internet Subscription
Cost	$140 per annum, paid in advance	free
Dial Up Phone Lines	9697 4000 - 180 lines 8626 5000 - 160 lines 9934 9400 -  60 lines 8626 5001 -  20 lines (Intranet only)	8626 5001 - 20 lines
Time On Line	At least 3 hours.	At least 30 min on first connection and at least 10 min on subsequent connections.
Email	one email account1	one email account
Web	Full access	Access only to pages on Melb PC intranet, Victorian Internet eXchange Resource and those that have been read into our web cache.
News groups	Full access	Full access

Note: 1. Full Internet subscribers can hold two email accounts by applying for the Associate Internet subscription as well.

• Q: How can I get a second email address?
• A: You can get a second email address and account by taking out the other type of internet subscription. For example, if you already have a full internet subscription, apply for the associate subscription which is free.

  To have it set up, you need to fill in the application form in PC Update and send it to the office. They will mail you with username (from your list of preferences on form), password and email address. You can send and download email for the Associate account while you are logged on to your Full account. You will need to set up another account and/or identity in your email software. 'Sample Configuration for popular Email and News software' in the Melb PC FAQs shows details of how to do this.

• Q: Can I have my second email address in a family member's name?
• A: Yes. The email address can be in anyone's name that is listed as a family member on your Melb PC membership.

• Q: Can I change my email address?
• A: Yes. The office will change your username for you and therefore your email address will be changed. However there is a $10 administration fee charged unless you are doing it at the time of resubscription.

• Q: How can I get a web page?
• A: You have to register for one from the link on the MOTD page. You will be sent an email when your disk space has been set up on the server.

• Q: Will Melb PC host my domain name?
• A: No. Melb PC does not have the resources to host domain names.

  If you have a domain name, or are thinking of registering for one, and want to store your web pages on Melb PC's server, you will have to find someone to host your domain name and redirect http requests to your Melb PC URL.

• Q: How do I list my web page on the Members' Pages area of the Home Portal?
• A: To list you web page (stored at Melb PC or elswhere) on the Home Portal, follow these steps:
  • Click on the 'Sign In' link
  • Enter your username and password
  • Click on 'Members Pages'
  • Click on 'Contribute'
  • Complete the dialog box with details of web page

• Q: How do I access the Melb PC newsgroups from another ISP?
• A: The Melb PC newsgroups are open to members only. This restriction is implemented by requiring username and password authentication to access from outside Melb PC's network. A secure connection (SSL) is also required on port 563.

  Setting up username/password and secure connection is simple in Outlook Express but it is not shown on the Melb PC FAQs yet. A good reference is the article Accessing Melb PC Newsgroups from Another ISP by Ash Nallawalla that appeared in the April 2001 issue of PC Update.

  Unfortunately Agent and Free Agent do not support secure connections natively. You need to use Stunnel which i am testing NOW.

  To use Agent or Free Agent, configure as shown in Configuring Free Agent in the Melb PC FAQ and then complete the User tab in General Preferences dialog box as shown below.

  

  I will put something HERE about configuring Stunnel SOON (by 10th April i hope)

Created on ... March 10, 2002

Last updated on ... April 4, 2002